01Capability
Can people confidently use, manage and adapt what was introduced?
- Demonstrated practice competency
- Named local ownership
- Confidence and self-efficacy change
- Independent task completion
Impact & evidence
Measure what changed—not only what happened.
This page shows how targets are defined, how evidence is assessed and how results are verified before any public impact claim is made. Every figure below is labelled with what it is.
Impact framework
Six lenses for understanding meaningful progress.
No single metric can explain whether technology created lasting value. Each programme selects relevant indicators across these connected areas.
02Adoption
Are agreed practices still in use after implementation support ends?
- Active use at follow-up
- Frequency and consistency of use
- Process adherence
- Documented adaptation
03Operational value
Has the work become safer, clearer, faster or more reliable?
- Time or effort change
- Error and duplication reduction
- Service reliability
- Decision-information quality
04Reach and inclusion
Who can access the benefit—and who may still be excluded?
- Participant and organisation reach
- Geographic distribution
- Accessibility barriers
- Connectivity and device constraints
05Sustainability
Can the solution continue without unhealthy dependence?
- Ongoing affordability
- Data and account ownership
- Documentation completeness
- Support and succession readiness
06System contribution
What reusable knowledge, product or partnership value was created?
- Reusable resources produced
- Practice insights published
- Partnership contributions
- Replication with adaptation
Proposed programme targets
A baseline for future accountability.
Targets may change after discovery. Any revision will preserve the reason, date and approver.
| Programme | Code | Target | Indicator | Measurement definition | Period | Status |
|---|---|---|---|---|---|---|
| Small Business Digital Foundations | UG-SBDF | 30 | businesses across a proposed two-cohort pilot | Proposed recruitment target for two workshop waves of up to 15 businesses. No businesses have yet been recruited or supported. | Proposed 12-month cycle | Proposed target |
| Community Technology Catalyst | UG-CTC | 6 | organisations in the proposed first cycle | Proposed selection target for one catalyst cohort of up to six organisations. No organisations have yet been selected or supported. | Proposed 15-month cycle | Proposed target |
| Digital Skills in Practice | UG-DSIP | 120 | learners in the proposed cumulative pilot target | Proposed cumulative target across five replicated workshop cohorts in two learning cycles. No learners have yet been recruited or trained. | Proposed 18-month cycle | Proposed target |
Public evidence ladder
Attendance is not adoption, and adoption is not an outcome.
Ubuntu Gale reports each level separately. These levels are never collapsed into a single “people impacted” counter.
- 01Participated
The person attended programme activity.
- 02Completed
Required attendance, artefacts and safety rules were met.
- 03Demonstrated competence
The participant personally performed or explained the practice.
- 04Implemented
The practice or intervention was introduced into the intended environment.
- 05Adopted
The practice was still being used at the defined follow-up point.
- 06Outcome evidenced
A defined measure changed, with limitations and contribution clearly stated.
Verification workflow
A result moves through evidence, review and approval.
Record
A result is recorded against an approved indicator and reporting period.
Evidence
The source, method, owner and limitations are attached.
Review
A responsible reviewer checks quality, relevance and calculation.
Verify
Only an authorised verifier can approve the result for use.
Protect
Sensitive or personally identifying evidence remains private.
Publish
The result appears publicly with period, status and source context.
Evidence standards
Every published result needs context.
A number without its definition, period, source and limitations can create more confidence than the evidence deserves.
A defined indicator and unit of measure An approved baseline or reference point where relevant A named reporting period and geographic scope A documented source and collection method Disaggregation only where safe and meaningful Quality review and verification status Known limitations and material caveats Protection of personal and sensitive information
Reporting commitments
We will report learning, not only success.
Activities, milestones, expenditure, risks, outcomes, evidence and next-period priorities.
Grant use, budget versus actual, deviations, results, evidence and upcoming decisions.
Verified outcomes, reporting periods, methods, limitations and programme learning.
Evidence coverage, verification state, missing data and corrective action.