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Project in developmentUG-P01

Discovery planning

Digital Foundations Pilot

A proposed first cohort testing whether structured assessment, implementation support and practical learning can strengthen small-business digital operations.

01 / Challenge

Small businesses need systems that reduce friction now, not abstract digital-transformation plans. The pilot must identify a small set of high-value practices that are affordable and maintainable.

02 / Proposed intervention

Recruit a diverse cohort, establish a baseline, co-design individual action plans, support implementation and track whether practices remain in use after direct support ends.

Technology in context

The technology is a set of choices, not the outcome.

Final products and providers will be selected during approved discovery. These capability areas describe the proposed solution boundary.

01Accessible web and mobile tools02Customer and sales tracking03Cloud productivity foundations04Digital presence and analytics05Security and recovery controls

Planned deliverables

What the project must produce.

Participant needs and baseline reportPlanned
Digital foundations assessment toolkitIn design
Thirty participant action plansNot started
Applied learning and implementation clinicsNot started
Pilot outcome and adoption reportNot started

Milestone plan

How progress is staged.

Month 1–2Community validation and partner onboarding
Month 3Cohort selection and baseline assessment
Month 4–8Implementation and applied learning
Month 9–12Adoption follow-up and evaluation

Target results

What evidence would need to show.

Thirty businesses complete a documented baseline At least twenty-four businesses complete an action plan At least twenty-one adopt two or more agreed practices A reusable, evidence-informed delivery toolkit is produced

Sustainability test

What happens after delivery?

Participants retain their accounts, data, documentation and implementation plans. Tool selection will prioritise affordability, portability and the ability to operate without ongoing Ubuntu Gale support.

Understand verification